PRIVACY POLICY
Please note that by submitting information via this website, you consent to the collection, collation, processing, and storing of such information and the use and disclosure of such information in accordance with this policy.
1. DATA COLLECTION
Our process of customer data collection is carried out with respect to the principles established in the Protection of Personal Information Act No. 4 of 2013 (POPIA) of South Africa.
- Accountability – Store Your World is responsible for ensuring the appropriate conditions are in place before processing data, as well as ensuring compliance both when deciding to process data and during the data processing.
- Processing limitation – We ensure that data processing does not risk the privacy of the data subject. We only process relevant data for a specific, lawful purpose and obtain consent prior to processing. Data subjects may object to or withdraw consent at any time.
- Purpose specification – We only collect data necessary and adequate for the purposes for which it is being processed, and ensure storage complies with POPIA.
- Further processing limitation – We only process data in ways that are compatible with the original purpose of collection.
- Information quality – We ensure the data collected and processed is accurate and complete.
- Openness – We maintain documentation of all data processing activities.
- Security safeguards – We apply strict security measures to protect data from loss, alteration, unauthorised disclosure, or access.
- Data subject participation – Data subjects have the right to request access to their stored data to modify, correct, or delete it, and may request that their data is not used for marketing purposes.
2. WHAT DATA DO WE COLLECT?
When a website visitor submits an enquiry, we may require their name, surname, email address, and contact number.
Even if a user does not submit an enquiry, we may still collect non-identifiable browsing information, such as:
- IP address / geo-location
- Browser and device type
- Operating system
- Pages viewed and duration
- Mobile device identifiers
- Social media service referral data
Our services are not directed at children under 18. If we receive data from someone under 18, we reserve the right to delete it.
3. WHY IS DATA COLLECTED?
Data is collected in order to:
- Respond to enquiries and maintain efficient service operations
- Provide personalised digital services
- Analyse visitor behaviour to better understand our audience
- Run communication and marketing campaigns (including retargeting) across email, social media, search platforms, and other digital media
4. CUSTOMER DATA DISCLOSURE
Store Your World does not sell, rent, or disclose personal information to third parties in the ordinary course of business.
5. DATA PROTECTION
We follow reasonable and appropriate measures to safeguard personal data from unauthorised access or misuse. Only authorised personnel may access personal information. Technical and physical controls are implemented on all servers storing the data.
We retain personal data only as long as necessary to:
- Provide requested services
- Comply with legal obligations
- Prevent fraud or other unlawful activity
- Maintain business records as required
6. EXTERNAL LINKS
This website may contain links to external sites. Store Your World does not control those sites and is not responsible for their privacy practices. Users should consult the privacy policies of third-party sites directly.
7. CONTACT (DATA ACCESS, RECTIFICATION OR ERASURE)
If you have any queries regarding your personal data, or if you wish for your information to be modified or removed from our database, please contact us at: